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Terms and Conditions

DEFINITION OF TERMS

EMMICE
Emmice Technologies, LLC (ايميس لتكنولوجيا المعلومات ش.ذ.م.م), a Limited Liability Company, located in Raya Building, First Floor, 5th Settlement, New Cairo, Egypt.

CLIENT

Any individual, company, LLC or other entity utilizing the services of EMMICE.

CONTRACT

An agreement made between EMMICE and CLIENT, whether written or by email or fax.

SOFTWARE

A term used to describe a collection of computer programs, procedures and that perform some tasks on a computer system.The term also represents web application software and desktop application software.

STANDARD TERMS OF AGREEMENT

A. Authorization

A CLIENT engages EMMICE as an independent contractor for a specific project either in writing or via email. When necessary, the CLIENT authorizes EMMICE to access their ISP account, and authorizes the ISP to provide EMMICE with any necessary "write permission" for the CLIENT’s web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project. The CLIENT also authorizes EMMICE to publicize their completed website to Web search engines, as well as other Web directories and indexes.

B. Warranties

1. EMMICE represents and warrants to the CLIENT that it has the experience and ability to perform the services required in any agreed upon CONTRACT; that it will perform said services in a professional, competent and timely manner; that it has the power to enter into and perform this CONTRACT; and that its performance of any CONTRACT shall not infringe upon or violate the rights of any third party or violate any governmental laws. However, CLIENT will not determine or exercise control as to general procedures or formats necessary to have these services meet CLIENT’s satisfaction

2. The CLIENT represents and warrants to EMMICE that it will provide CLIENT materials as required in a professional, competent and timely manner; that it has the power to enter into this Agreement on behalf of CLIENT; and that its performance of this CONTRACT shall not infringe upon or violate the rights of any third party or violate any governmental laws.

C. Standard Products and Services

SOFTWARE DEVELOPMENT: Unless otherwise stipulated in the CONTRACT, the standard SOFTWARE development as defined through EMMICE is as follows:

  1. E-mail/phone consultation. (Initial planning/development consultation is free).
  2. Additional education and consultation is at our hourly rate of $20.00.
  3. Text. Final text shall be supplied by the CLIENT.
  4. Installation of the SOFTWARE application.
  5. For EMMICE customizations, a maximum of two revisions will be included at no extra cost to create the look and feel that is desired. Further revisions will be billed at the normal hourly rate of $20.00.

WEB HOSTING: Unless otherwise stipulated in the CONTRACT, the standard website hosting as defined through EMMICE is as follows: . As an Internet World Wide Web service provider, EMMICE provides a server computer that is integrated into the Internet. This server computer will send and receive information as related to the World Wide Web. The CLIENT will be connected to and utilize the hardware and software facilities of EMMICE to establish an Internet web site.

  1. Included in the web site hosting package is email service with access to an SMTP server for outgoing emails and POP3 and forwarded email addresses for incoming emails. Additionally included is a web-based password-protected email application for sending & retrieving emails.
  2. Domain name search and advice. If a domain name is needed for the website, EMMICE may suggest appropriate names and direct CLIENT to location to do a search to ascertain the availability of those names. The determination of a domain name’s availability does NOT guarantee it will be still available at the time of registration.
  3. Domain name registration or transfer. If needed, EMMICE will assist CLIENT to complete the necessary forms to register or transfer a domain name as selected by the CLIENT. Although EMMICE will submit forms to register a requested domain name in a timely fashion, EMMICE does not guarantee the availability of any domain name.
  4. If CLIENT wishes EMMICE to maintain the domain name records through EMMICE’s registry, EMMICE will use EMMICE’s contact information for Admin and Technical contact. This does not indicate that EMMICE has any ownership rights to the domain name. As long as the name is paid for by the CLIENT, it is owned by the CLIENT (or other stipulated parties), and upon written request by CLIENT will be relinquished to CLIENT at any time. Upon non-payment of domain name for a period of 60 days, CLIENT relinquishes any ownership of domain name and said domain name may be used by EMMICE in any manner deemed appropriate.
  5. The sending of spam, or Unsolicited Bulk Email (UBE), is not permitted on accounts hosted by EMMICE. Violation is grounds for immediate termination of hosting service.
  6. Website hosting includes features and restrictions as found in this document which may be updated from time to time.
  7. Website hosting runs as stipulated from the beginning of the contract for a period of one month known as monthly or three months known as quarterly or six months known as semiannually or twelve months known as annually, at which time it will be automatically renewed for each subsequent quarter or year under the same agreement and cost set forth in these terms. Non-payment of hosting fees are grounds for disconnection of services until such time that payment in full has been made.

D. Payment.

All services agreed to by CONTRACT, shall be sold for the price specified or otherwise at the normal hourly rate of $20. Payment shall be by cash, check, MasterCard, Visa, or money order, in US dollars or equivalent amount of Egyptian Pounds, and made payable to “Emmice Technologies, LLC (ايميس لتكنولوجيا المعلومات ش.ذ.م.م)”.

E. Payment Terms.

Unless otherwise stated in the CONTRACT, the following standard terms apply. .

  1. CUSTOM SOFTWARE DEVELOPMENT: A minimum deposit of fifty percent (50%) of the development cost.During the development stage, typographical errors, design changes, and other corrections will be made according to the instructions of the CLIENT. Payment for the SOFTWARE must be made in full before the SOFTWARE will be delivered to CLIENT. Should CLIENT delay in approving or requesting modifications in draft for a period exceeding 60 days after submission of draft by EMMICE, final contract balance to EMMICE will become due and payable. EMMICE will still be responsible for completion of the SOFTWARE  as stipulated unless CLIENT’s delay exceeds 180 days (six months) beyond invoicing for final payment.
  2. CUSTOM WEB SITE DEVELOPMENT: A minimum deposit of fifty percent (50%) of the development cost and the total amount of hosting is required to commence work. The site will then be put online on a draft directory of the CLIENT’s ISP or of EMMICE for the CLIENT’s viewing. During this proofing stage, typographical errors, design changes, and other corrections will be made according to the instructions of the CLIENT. The web hosting timeframe begins when the initial deposit is made and the draft site is put on-line. Payment for the site must be made in full before the site will be moved to the main directory of the CLIENT’s ISP. Should CLIENT delay in approving or requesting modifications in draft for a period exceeding 60 days after submission of draft by EMMICE, final contract balance to EMMICE will become due and payable. EMMICE will still be responsible for completion of the web site as stipulated unless CLIENT’s delay exceeds 180 days (six months) beyond invoicing for final payment.
  3. WEB HOSTING: Web hosting is paid monthly or quarterly or semiannually or annually as specified, in advance unless otherwise stipulated in the CONTRACT. Invoices are sent out 15 days before the end of the hosting term. Renewal of hosting agreement is automatic unless CLIENT stipulates an end date in writing. No refund is available for unused hosting terms.
  4. DOMAIN NAMES: Domain name registration is paid annually in advance unless otherwise stipulated in CONTRACT. Invoices are sent out 30-60 days before the renewal. Renewal of a domain name is automatic unless CLIENT stipulates an end date in writing. No refund is available for renewed domain names.
  5. UPDATES, REPAIRS, & MAINTENANCE: Updates, Repairs, & Maintenance work is paid in advance when so stipulated. Otherwise, if other terms have not been agreed upon, time spent will be tracked by EMMICE and an invoice at the normal hourly rate will be submitted to CLIENT for payment within 30 days.

F. Completion Date.

EMMICE and the CLIENT must work together to complete any agreed upon CONTRACT in a timely manner. Much of this depends on receiving the appropriate images and text from the CLIENT. Both parties agree to work expeditiously to complete any CONTRACT in a professional and timely fashion.

G. Assignment of Project.

EMMICE reserves the right to assign subcontractors to any project to insure the right fit for the job as well as on-time completion. EMMICE will be responsible for the final results of the project.

H. Copyrights and Trademarks.

The CLIENT represents to EMMICE and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to EMMICE for inclusion in project are owned by the CLIENT, or that the CLIENT has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend EMMICE and its subcontractors from any claim or suit arising from the use of such elements furnished by the CLIENT.

I. SOFTWARE Usage and Source Code.

Usage Rights

The SOFTWARE Usage is limited to the following conditions.

  1. CLIENT is not allowed to use the SOFTWARE independently from sole purposes of the project. Other usage of the SOFWARE or part of it (i.e. to design or develop other projects)  the CLIENT needs to obain a permission from EMMICE.
  2. The SOFTWARE may contain assemblies’ files that have been developed by third-parties other than EMMICE, the CLIENT is not allowed to use these assemblies independently from sole purposes of the project. Other usage of it (i.e. to design or develop other projects) the CLIENT needs to agree or obtain a usage license from the owner of these assemblies.

Source Code

In case the source code of the SOFTWARE availability is mentioned in the CONTRACT, the CLIENT is granted the right to use and modify the source code only as authorized below:

  1. The source code is provided to the CLIENT for the sole purposes of maintenance and upgrading of the project. The source code cannot be used as a basis of development of derivative works or other software products. 
  2. The source code may contain code libraries that have been developed by third-parties other than EMMICE, The CLIENT is not allowed to use these libraires independently from sole purposes of the project. Other usage of it (i.e. to design or develop other projects) CLIENT needs to agree or obtain a usage license from the owner of these libraries.
  3. Any part of the source code or any modified version of the source code can’t be distributed, disclosed or otherwise made available to any third party.
  4. EMMICE does not provide technical support for modified source code. 

J. Limited Liability

CLIENT hereby agrees that any material submitted for publication will not contain anything leading to an abusive or unethical use of the Web Hosting Service or Host Server. Abusive and unethical materials and uses include, but are not limited to, pornography, obscenity, nudity, violations of privacy, fraudulent material, computer viruses, any harassing and harmful material or uses, any illegal activity, or material advocating illegal activity, and any infringement of privacy or libel. CLIENT hereby agrees to indemnify and hold harmless EMMICE from any claim resulting from CLIENT’s publication of material or use of those materials. CLIENT hereby agrees to indemnify and hold harmless EMMICE in any claim resulting from the submission of illegal materials. If EMMICE shall acquire an Internet Domain Name on behalf of the CLIENT, then in such case CLIENT hereby waives any and all claims which it may have against EMMICE, for any loss, damage, claim or expense arising out of or in relation to the registration. Under no circumstances, shall EMMICE, its offices, agents or anyone else involved in creating, producing or distributing its services, be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use EMMICE’s services; or that results from mistakes, omissions, interruptions, deletion or loss of files or data, errors, defects, delays in operation, or of performance, communication failure, theft, destruction or unauthorized access to EMMICE’s records, programs or services. CLIENT maintains sole responsibility for data backups and restoration. CLIENT hereby acknowledges that this paragraph shall apply to all content on EMMICE’s services. Notwithstanding the above, CLIENT’s exclusive remedies for all damages, losses and causes of actions whether in CONTRACT, tort including negligence or otherwise, shall not exceed the aggregate dollar amount which CLIENT paid during the term of the CONTRACT and any reasonable attorney’s fee and court costs

K. Indemnification

CLIENT agrees that it shall defend, indemnify, save and hold EMMICE harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees, ("Liabilities") asserted against EMMICE, agents, its CLIENTs, servants, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sole by CLIENT, its agents, employee or assigns. CLIENT agrees to defend, indemnify and hold harmless EMMICE against Liabilities arising out of any injury to person or property caused by any products or services sold or otherwise distributed in connection with EMMICE’s service, any material supplied by CLIENT infringing on the proprietary rights of a third party, copyright infringement, and any defective product which CLIENT has sold on a Web site.

L. Laws Affecting Electronic Commerce.

The CLIENT agrees that the CLIENT is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend EMMICE and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the CLIENT’s use of Internet electronic commerce. Although EMMICE will assist and advise in the setup use of credit cards transactions on-line when so contracted, it is solely the responsibility of the CLIENT to be aware of security issues involved in the acceptance of credit cards and other forms of monetary transactions via the Internet.

M. Copyright to Projects

Copyright to any finished assembled work produced by EMMICE is owned by EMMICE until final payment of CONTRACT has been made. Upon payment in full EMMICE relinquishes copyright of the design, graphics, and text contained in the finished assembled project that are owned by EMMICE. Materials not owned by EMMICE remain the property of their respective owners. Rights to photos and graphics not used in the finished product as well as source code, work -up files, and computer programs are specifically not transferred to the CLIENT. Unless otherwise stipulated, EMMICE and its subcontractors retain the right to display graphics and other Project elements as examples of their work in their respective portfolios unless mentioned otherwise in the CONTRACT.

N. Authorship Credit to Web Pages.

CLIENT may select that EMMICE includes a byline and link on the bottom of their Web Page establishing authorship credit. This byline is upon agreement by both CLIENT and EMMICE and must be removed at any time upon written request by EMMICE.

O. Non-Disclosure

EMMICE, its employees and subcontractors agree that, except as directed by CLIENT, it will not at any time during or after the term of this CONTRACT disclose any Confidential Information to any person whatsoever.

P. Cancellation.

In the event that work is postponed or cancelled at the request of the CLIENT by registered letter, EMMICE shall have the right to bill pro rata for work completed through the date of that request, while reserving all rights under any CONTRACT. If additional payment is due, this shall be payable within thirty days of the CLIENT’s notification to stop work. In the event of cancellation, the CLIENT shall also pay any expenses incurred by EMMICE and EMMICE shall own all rights to the Work. The CLIENT shall assume responsibility for all collection of legal fees necessitated by default in payment.

Q. Payment of Fees.

PaymPayments must be made promptly. Invoices are due upon receipt.

R. Entire Understanding.

Any CONTRACT constitutes the sole agreement between EMMICE and the CLIENT regarding its SOFTWARE Development, Web Site Development or Hosting Service. It becomes effective only when agreed upon by both parties. Any CONTRACT shall be governed and construed in accordance with the laws of EGYPT. The parties agree that if any part, term, or provision of any CONTRACT shall be found illegal or in conflict with any valid controlling law, the validity of the remaining provisions shall not be affected thereby. In case of any discrepancy or question of interpretation between the English and Arabic version of this CONTRACT the ARABIC version shall prevail.